Biseda talks to your customerseven when you can't.
Biseda answers questions, understands what customers need, collects their details, and captures appointment or service enquiries — day and night.
9+ businesses · Albania · ~2 second response time
20 messages.No one left waiting.
See Biseda in action
From the first customer message to a captured enquiry or appointment request.
One receptionist. Every conversation.
Try it yourself — chat with the assistant now
Pick your business type, edit what the assistant knows, and chat with it like a customer would. Watch it capture the lead details on the right.
Pick your business
What the assistant knows
Edit it with your own hours and prices — the assistant learns instantly.
Dental clinic · Business assistant
online
Captured lead
The assistant saves these details for you automatically
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As soon as the customer shares details, they appear here.
You don't need to learn AI. We set it up for you.
From the first conversation to a working digital receptionist, usually within 48–72 hours.
Tell us about your business
Send us your hours, services, pricing, FAQs, and the information customers ask about most. A few minutes is enough to get started.
- No complicated setup
- No technical knowledge required
- No long-term contract
We build your receptionist
Biseda is configured around your business, your information, and the way you want to communicate. So it sounds like your business — not a generic bot.
- Your tone and style
- Your information
- Your communication rules
Biseda starts talking to customers
Once everything is ready, Biseda responds to customers on your connected channels. Your team receives the requests that need attention.
- Answers 24/7
- Captures new enquiries
- Alerts your team when needed
Businesses that have trusted our team
Results from the Codrix era — same team, now Biseda AI.
AI should work for your business — not the other way around.
AI is changing the way businesses work. But most business owners don't need another complicated system to learn. They need something that works. Something that answers customers. Something that captures opportunities. Something that works while they're busy. Something that fits the way their business already works. That's why we built Biseda.
Built by Arbri Hamzallari
Founder of Biseda AI · Tirana, Albania
Built for Albanian businesses.
It learns your business.
Biseda uses your hours, services, pricing, FAQs, and communication style to answer customers naturally.
It works where your customers are.
WhatsApp, Instagram, website chat, and the channels you connect to Biseda.
Your team is always in control.
When a conversation needs a person, your team takes over with the full context already there.
To give businesses access to the benefits of AI without asking them to become AI experts.
Clear pricing. No surprises.
Choose the level of customer communication your business needs.
How many contacts do you talk to a month?
Starter
For small businesses that want someone answering WhatsApp 24/7.
- WhatsApp assistant 24/7
- ~2 second response time
- Trained on your hours, services, and pricing
- Captures new customer names and phone numbers
- Full setup handled by our team
Growth
For businesses that also receive customers through Instagram and their website.
- Everything in Starter
- Instagram DMs
- Website chat
- Captures appointment and service enquiries
- Monthly customer report
Advanced
For higher-volume businesses and businesses with multiple locations.
- Everything in Growth
- Facebook Messenger
- Multiple locations or numbers
- Multiple languages
- Priority support and updates
Enterprise
For larger groups and businesses with specific requirements.
- Built around your business
- Custom integrations
- Dedicated support
- Pricing based on volume and requirements
Want to see it before you decide? Try it free →
Try Biseda with your business information before you pay.
Questions we're asked most often
Everything you need to know before getting started.
Will my customers know they're talking to AI?
Biseda is configured around your business, your information, and the way you communicate. The goal is to make conversations feel natural and useful — not like generic automated replies.
How long does setup take?
Usually 48–72 hours from the moment you give us your business information to the moment Biseda is ready to respond to customers.
Do you build Biseda yourselves?
Yes. Biseda is built and maintained by our team. We configure it around your business and handle updates directly.
What happens when a customer needs a real person?
Biseda hands the conversation to your team with the conversation history intact, so the customer doesn't need to repeat everything.
Is my customer data secure?
Customer and business data is isolated by business and handled securely. See our Privacy Policy for the full details.
Do I need a long-term contract?
No. Plans are month-to-month and can be cancelled whenever you choose.
Does Biseda work outside Albania and Kosovo?
Yes. Biseda can be used by businesses wherever they communicate with customers online.
Which plan is right for me?
It depends mainly on the channels you need, how many customers you communicate with, and whether you have multiple locations. Contact us and we'll help you choose.
Does Biseda work outside Albania and Kosovo?
Yes. Biseda can be used by businesses wherever they communicate with customers online.
Which plan is right for me?
It depends mainly on the channels you need, how many customers you communicate with, and whether you have multiple locations. Contact us and we'll help you choose.
Don't let a busy day become a missed customer.
Keep your business responsive 24/7. See what Biseda would look like for your business.